Frequently Asked Questions
What is the life-span of the uv-lights in your products?
8000 hours, so you never have to replace them.
What is the delivery time of your products?
A few days after receipt of your payment.
Can I return the product if it is not what I expected?
Yes, you can return ordered products within 30 days, but it
should be in the original and undamaged packaging. Postal charges for your account. The price of the product will be transferred back to you.
If I have more questions that are not mentioned in this list, how can I reach you?
Please fill in the contact-form on the website and we will mail or call you as soon as possible.
Do I have to use the uv-household sterilizer direct on the mattress or also on the
You can wash your mattress cover at 60 degrees in your washing machine, but your mattress and pillow not. So you use it on your mattress without the cover.
How often should I use the uv-household sterilizer?
In the beginning you do that 1 x per month, but after 4 months 1 x per 3 months will be enough to get the dustmites out of your mattress and pillow.
Do you advise people with the dustmite allergy to take the uv-household
sterilizer also on holiday?
Yes of course, it is small so it does not take much space in your suitcase. Hotel mattresses and pillows are full of housemites so better use it on the hotel pillow at least!
How big is the uv-shoe sterilizer?
Length 21 cm and width 6,5 cm
Weight: 300 gram
Easy to take with you in your suitcase.
How long do I have to use the uv-shoe sterilizer?
20 Minutes is enough t odesinfect your shoes. But if your shoes are humid or wet,
then you will need 2 x 20 minutes.
How often should I use the uv-shoe sterilizer?
If you have foot-fungus, athletes foot or infected toe nails, then we advise to use it every day. But if you only want to desinfect or deodorise your shoes, then you use it 1 x per week or after sporting. It is important that you desintect ALL your shoes!
Can I also use the uv-shoe sterilizer in my expensive leather shoes?
Yes, but it is better to use it then 2 x 10 minutes because of the fluctuating temperature (between 40 and 80 degrees).
Can I leave the uv-shoe sterilizer during the whole night in my shoes?
We do not advise that as it is not necessary to sterilize/desinfect your shoes for such a long time.
How much electricity does it use?
2 x 5 Watt.
Should the toothbrush be completely dry before I use the uv-toothbrush
No, you rinse your toothbrush after brushing and dry it a bit on a towel. Then you put it in the uv-toothbrush sterilizer and after 6 minutes it switches off automatically and your toothbrush is germ-free. Before you brush your teeth a next time, you rinse the germs off under the tap.
Do electrical toothbrushes also fit in the uv-toothbrush sterilizers?
In the Clean & Green uv-toothbrush sterilizer for 2 toothbrushes it fits in like it
is. For the uv-toothbrush sterilizer for 4 toothbrushes you put at the bottom a peg (included) so that the brush does not go too deep into the sterilizer.